Process and Methods for Organizational Performance

Enterprise project management – Delivering quality results on time

  • Creating a charter
  • Selecting the team
  • Determining requirements
  • Developing the project plan
  • Constructing the schedule
  • Assessing risk
  • Communicating the Plan

Business process improvement – Enhancing productivity

  • Select the opportunity
  • Gather data
  • Document the current workflow
  • Diagnose the current situation
  • Redesign the workflow
  • Obtain management approval
  • Implement the new workflow
  • Measure results

Client Loyalty – Driving Good Profits and True Growth

  • Create client relationship behaviors
  • Develop an enterprise roadmap
  • Build trustworthy data
  • Identify root causes
  • Drive action and accountability
  • Determine key process indicators
  • Embrace innovation and transformation

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